Frequently asked questions
Do you deliver all over Pakistan?
Yes! We deliver to all major cities and towns across Pakistan through our trusted courier partners. Delivery usually takes 3–7 business days, depending on your location.
What if I receive the wrong or a damaged product?
If you receive a wrong, damaged, or defective item, please contact us within 48 hours of delivery with your order number and clear photos. We'll review your request and arrange a replacement if eligible.
Can I return or exchange my order?
We only accept returns or exchanges if the product received is incorrect, damaged, or has a manufacturing defect. We do not accept returns for change of mind, size issues, or color differences due to screen settings.
How can I choose the correct size?
Each product includes a Size Guide to help you select the best fit. If you're still unsure, feel free to contact our customer support before placing your order we'll be happy to assist you.
How can I contact Moosani Studio?
You can reach us anytime by emailing contact.moosanistudio@gmail.com. Our customer support team will respond as quickly as possible to assist you with your orders or any questions.